Delivery Information
We know how much you look forward to receiving your order, we aim to dispatch your order within 24 hrs subject to cleared payment being received before midday.
Orders placed over the weekend are usually dispatched on Monday
We use multiple couriers for delivery dependent upon value & weight.
Royal Mail Tracked 24 – Normally next working day
Royal Mail Tracked 48 – Normally 2-3 working days
DPD – next day
DHL – next day
DX Freight – Next Day
We reserve the right to use a service of our choice such as with multiple orders .
Fully Tracked Deliveries
All orders placed will receive either an Email or test message with tracking details for your package, different couriers have enhanced tracking options with 1hr delivery timeslots no more waiting around all day!
Click & Collect
We are open for Click & Collect orders, we will contact you on the mobile number provided when your order is ready for collection.
Click and Collect – Collection Times
You can stop by to pick up your Click and Collect orders at the following times:
Monday: 9:00 am – 5:30 pm
Tuesday: 9:00 am – 5:30 pm
Wednesday: 9:00 am – 5:30 pm
Thursday: 9:00 am – 5:30 pm
Friday: 9:00 am – 5:30 pm
Saturday: By Special Request
Collecting Your Order
We need to see your order number given to you after you checkout, and proof of ID which must be ONE of the following
- A current photo driver’s licence
- Passport
****We cannot release your order without seeing your ID****
Can someone collect on my behalf ?
We’re happy for someone else to collect your order, but to prevent fraud, the person you’ve nominated must present your order number and their own photo ID (passport or photo driving licence).
How long will you hold my collection for?
Please ensure that you’ve collected your goods within 10 days of placing your order. After this time we may return your items into stock, to keep our collections area clear and make it faster to find people’s orders.