Returns & Cancellations
We are happy to refund items that are returned to us in an unused condition in original packaging within 30 days of purchase. Refunds are processed within 3 working days of receiving your returned items, and are refunded back to your Paypal Account.Return. Postage costs are at the buyers expense unless the goods are faulty.
When posting your items back to us, it’s important you obtain proof of postage.
HIGH PEAK CONVERSIONS
Building 12 Unit 18
Tameside Business Centre
NB: We can’t take responsibility for any missing or damaged parcels, so take care when returning your order to us.
Please note you can only cancel orders that haven’t been dispatched.
Missing, Damaged or Incomplete Orders
If your order arrives damaged or incomplete, please Contact Us immediately .
If you don’t receive your items within 5 working days of receiving a Dispatch Confirmation email, please Contact Us quoting your order number, and we will open an investigation with the appropriate courier.
Unfortunately, we cannot refund items that have been damaged after arrival due to misuse or being incorrectly fitted.or used.