We have received notification from our suppliers that Dometic have issued a Voluntary product recall on a range of stoves that have a potential risk of injury, please see below for appliances effected.
VOLUNTARY PRODUCT RECALL
SKU 9600037319 – Dometic MO9722R Piezo
SKU 9600037320 – Dometic MO9722L Piezo
SKU 9600037321 – Dometic MO9722R AM
SKU 9600037322 – Dometic MO9722L AM
SKU 9600037323 – Dometic MO9722R OEM
SKU 9600037324 – Dometic MO9222R
SKU 9600037325 – Dometic MO9222L
SKU 9600037326 – Dometic MO9222R
SKU 9600049989 – Dometic MO9222L w. AC530
We ask you to check the SKU number to see if your appliance is affected by this recall. Dependent upon your model this can be found in one of two locations
On the front of the bowl.(Silver label sticker)
A White sticker enclosed with Product manual
Should you have any difficulty locating the SKU please email for assistance directly to
SHOULD YOU HAVE PURCHASED ONE OF THE ABOVE-MENTIONED PRODUCTS, PLEASE STOP USING THE PRODUCT IMMEDIATELY, CLOSE THE SHUT-OFF VALVE AND KEEP IT CLOSED!
Instructions on how to close the shut-off valve properly are given below:
The background to this decision is information concerning a potential leakage of the assemblies installed in cookers (cooker regulators and/or supply tubes).
DUE TO THE LEAKAGE, AN UNDETERMINED AMOUNT OF GAS CAN LEAK DURING THE SERVICE LIFE OF THE PRODUCTS WHICH CAN IGNITE WHERE A SUITABLE IGNITION SOURCE IS PRESENT. AS A RESULT OF THIS, A FLAME FORMATION CAN OCCUR AROUND THE REGULATORS. FURTHERMORE, IT CANNOT BE EXCLUDED IN THE WORST CASE THAT THE GAS-AIR MIXTURE EXPLODES. THIS CAN SERIOUSLY INJURE THE USERS OF OUR PRODUCTS BUT ALSO UNINVOLVED THIRD PARTIES.
Dometic to date are not aware of any incident in the field where an injury occurred.
We have been advised that all effected appliances will require a field test to verify if the unit is affected. This will need to be carried out by a Dometic approved engineer, quickly and in an uncomplicated manner..
Please email Dometic directly to enable them to arrange this.
We apologise for the inconvenience which I’m sure you will appreciate is totally out of our control.
The High Peak Conversions Team